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We ship via USPS Priority Mail. You should receive your order within 10 days from the time you order. International and Express shipping are available. We do not ship to other countries unless we have arranged something with you. If you would like international or express shipping, please email firstname.lastname@example.org. Yes, this includes Canada. We love our neighbors to the North, but cannot afford to ship to you at the same rates as, say, Arizona.
If you are not satisfied with your purchase, please let us know. We want to ensure our customer's satisfaction. If you would like to return your item and request a refund, write to: email@example.com. Returns must be approved to receive refunds.